At Hugo Comfort, we are committed to delivering your orders reliably and efficiently—no matter where you are in the world.
Payment Method
We offer Cash on Delivery (COD) as our only payment method. You will pay in cash when your order is delivered. We do not accept online, card, or bank payments at this time.
Order Processing
Once your order is confirmed:
- It is processed within 2 to 4 business days
- You will receive an email confirmation once your order has been prepared for shipping
Delivery Timeframes
We deliver worldwide using trusted courier services. Estimated shipping times:
- Local deliveries: 3 to 5 business days
- International deliveries: 7 to 15 business days
Please note: delivery timelines may vary slightly due to location, customs procedures, or courier delays.
Receiving Your Order
Please ensure someone is available to accept the delivery and make the cash payment at the shipping address.
If the delivery is unsuccessful due to unavailability, a second attempt may be made, or the order may be returned to us.
Order Updates
You will be notified by email when your order is shipped. Although real-time tracking may not always be available, you can contact us for order status updates.
Customer Support
For any questions about shipping, delivery, or order assistance, feel free to contact us at:
[email protected]
We’re here to help make your shopping experience smooth and enjoyable.